Privacy Policy

A legal disclaimer

Effective Date: 04 September 2025

At Intelligent Home Systems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our website, products, or services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information (name, email, phone number, address).
Project Information (property details, requirements for automation services).
Billing Information (for processing payments securely).
Technical Data (IP address, browser type, cookies when using our website).

2. How We Use Your Information

We use collected information to:

Provide and deliver our products and services.
Communicate project updates, quotes, and support.
Improve our website, services, and customer experience.
Send marketing updates or newsletters (only with your consent).
Comply with legal or regulatory requirements.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. Information may only be shared with:

Service Providers assisting in installations, payments, or support.
Legal Authorities if required to comply with laws or protect rights.
Technology Partners for system integrations (where necessary for service delivery).

4. Data Storage & Security

Personal information is stored securely using encryption and restricted access.
We take reasonable steps to prevent unauthorized access, alteration, or disclosure.
While we use best practices, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience.
Analyze website traffic and performance.
Provide personalized marketing.
You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access and request a copy of your personal data.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.
Object to certain processing activities under applicable laws.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Data Retention

We keep personal data only as long as necessary to provide services or comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: leon@in-home.co.za
📞 Phone: +27 82 552 8136